Using the mobile Scheduling app

Changes to booking system:

Recent changes to the booking system have streamlined processes and created consistency in labelling between the mobile and Web applications, and within the different processes. Therefore, the videos show older screens and there are slight differences in the processes.

The major changes in the system are:

You require an account to wish to view your upcoming bookings and see the status of your pass in the app
To redeem a class against your pass, you need the pass code. You can no longer use your email address.

The booking system can be accessed through a mobile app.

This page describes how to:

Also available are:

Setting up the Scheduling app

See how to install the mobile Scheduling app and set up LaiLin Yoga as a business

Install the Acuity Scheduling Client app from one of the following:
- Apple App Store
  ,
  or
- Google Play Store
The app is installed as Scheduling on your device.
Open the Scheduling app.
The Businesses screen is displayed.
Press the plus sign (+) displayed next to the "Businesses" title.
The Add a Business screen is displayed.
In Business Scheduling URL, enter lailinyoga.as.me, and then press Add Business.
The Businesses screen is displayed with LaiLin Yoga listed as a business.

Signing up and logging in

You do not need an account to book classes and purchase passes.

Why would you want an account?

The process for booking classes and purchasing passes is quicker because details can be automatically filled in for you.
You can view the details of the classes you have booked.
You can see the status of your pass or voucher.

Signing up for an account

Note: If you already registered for an account through the Web browser app, you can use the same account for the mobile Scheduling app; you do not need to sign up for another account.

To sign up for an account:

Open the Scheduling app.
The last screen you accessed is displayed.
Press the person icon in the menu at the bottom of the screen.

The Account screen is displayed.
Press Create Account.
The Create Account screen is displayed.
Press the Terms Of Service and Privacy Policy links to review these documents.
The documents are opened in your default Web browser. When you have finished reviewing them, return to the Scheduling app.
Enter the email address you wish to use to book your classes and purchase your passes.
Enter a password for the account, and then press Create Account.
The Account screen is displayed.

Logging in to your account

Open the Scheduling app.
The last screen you accessed is displayed.
Press the person icon in the menu at the bottom of the screen.

The Account screen is displayed.
Press Log In.
The Log In screen is displayed.
Enter your email address and password, and then press Login.
The Account screen is displayed with your email address and a Log Out link.

Booking a class or event

How to book a class or event using the mobile Scheduling app.
(This video was made prior to the changes. The process is similar but screens differ.)

Planning to redeem a pass or voucher? Ensure that you have the code for your pass or voucher. It can be found in the email confirming the purchase of your pass or advising of the voucher code.

Open the Scheduling app.
Optionally, if you have an account, log in so information from previous bookings can be filled in for you.
Press the building icon in the menu at the bottom of the screen.

The Businesses screen is displayed.
Press LaiLin Yoga in the list of businesses.
The LaiLin Yoga booking screen is displayed.
Scroll down to the Select Category section.
Press Select next to the category of the class or event you wish to book.
The available classes for the category are displayed.
Press Select next to the class or event you wish to book.
If the class is offered at more than one venue, the venues are displayed.

Otherwise, the description of your selected class is displayed.
If the venues are displayed, press Select next to the venue of the class you wish to attend.
The description of your selected class is displayed.
If you wish to book more than one spot, update the value in the Quantity field.
Scroll down to the calendar and press the date of the class you wish to attend.
The times the class is run on that date are displayed below the calendar.
Scroll down to the times and press the time of the class you wish to attend.
A pop-up menu is displayed.
Press Select and continue.
The appointment/booking information is displayed.
Scroll down to the Your Information section.
Enter your details.
Required fields are indicated by an asterisk (*).
If you wish to redeem a pass or voucher:
1. Press the plus sign (+) beside Package, gift or coupon code.
  The Enter code field is displayed.
2. Enter the code for your pass or voucher, and then press Apply.
Select the check box to indicate your agreement to the statements in the Waiver section.
Consider providing emergency contact details and health conditions, if you are new to LaiLin Yoga.
Do one of the following:
- Press Continue to Payment to pay any outstanding amounts.
  Note: If you applied your pass, use this option to complete your booking.
  
  The Payment form is displayed and below it, details of the booking and amount owed.
  
  Do one of the following:
  - If there is an outstanding amount, enter your payment details, and then press Pay & Confirm.
  - Confirm the booking and payment, and press Confirm.
- Press Reserve without paying to pay in class or via bank transfer.
A confirmation message is displayed with details of the booking.

A confirmation email is also sent to your InBox.
Press Done.
The Appointments screen is displayed with your booking listed.

Purchasing a pass

How to purchase a pass using the mobile Scheduling app

Before you begin: Ensure that your credit or debit card details are handy.

Open the Scheduling app.
The last screen you accessed is displayed.
Press the building icon in the menu at the bottom of the screen.

The Businesses screen is displayed.
Press LaiLin Yoga in the list of businesses.
The LaiLin Yoga booking screen is displayed with "Choose Appointment" marked in the progress bar.

Under the "Important" note is a list of links to different types of passes and packages, for exmaple "Purchase a group class pass".
Press the link for the type of pass you wish to purchase.
The available passes are displayed.
Find the pass you wish to purchase and press Add to Cart assocaited with the pass.
A form is displayed with "Checkout" marked in the progress bar.
Enter your details.
If you have a discount voucher or code:
1. Press the area beside Coupon.
  An entry field is displayed.
2. Enter the code and then press Update.
  The total payable is updated.
Check the checkbox to indicate that you agree to the terms and conditions related to the pass you're purchasing.
Warning: Pressing Terms and conditions in the Scheduling app can result in an error, which requires you to restart the purchase. If the link does not work for you, view the terms and conditions through a Web browser using the address: bit.ly/lly-terms.
Press Pay Now and Complete Order. A Billing Information form is displayed.
Enter your billing information and then press Pay & Finish.
A receipt is displayed and the "Confirmation" is marked in the progress bar.

A confirmation email is also sent to your InBox.
Press Done.
The Orders screen is displayed with your pass listed.